A Data Scientist’s take on Process Improvement

Two terms that rarely stand together: data analytics and process improvement. I started my career in project management and process improvement (Lean), and in my time as management consultant and data scientist, I have found myself multiple times in peculiar situations. The standard scenario is that our client is trying to solve problems on a... Continue Reading →

Tweets – short on characters, high on information

The following blog post is a joint venture between Fredrik SCHALLING and Hampus PETTERSSON. For more information about the authors, please see our Authors section. Introduction Customer experience has since long been measured through actively reaching out in customer surveys through phone calls or questionnaires to get the current satisfaction of customers. Now good businesses... Continue Reading →

AI and the value of work

Introduction For those who follow Sopra Steria Analytics Sweden and expect the customary end-to-end manual to some model or technique, this post will be a major disappointment as it is entirely devoted to a discussion on the impact of AI on labor and on what could be called "the value of work". It is my... Continue Reading →

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