Author: Fredrik SCHALLING

Fredrik is a data analyst holdning a Master’s degree in Mechatronics with a minor in data science. He has previously been involved in projects analyzing communication patterns of employees and building classification models for breast cancer tumors. When the latest Python script runs without errors or when tired battling DAX commands Fredrik is an active member of Sopra Steria’s Photography group.

Tweets – short on characters, high on information

The following blog post is a joint venture between Fredrik SCHALLING and Hampus PETTERSSON. For more information about the authors, please see our Authors section. Introduction Customer experience has since long been measured through actively reaching out in customer surveys through phone calls or questionnaires to get the current satisfaction of customers. Now good businesses... Continue Reading →

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